Cost and Insurance

Methods of Payment

Payment may be made by cash, check, or credit card. Payment is expected at the time of your session.  For more information about how to make a payment, view the make a payment page.


Documentation and Reports

Requests for the creation of reports, assessments, treatment summaries, letters, or other materials that extend beyond the request of ordinary medical records are billed at a rate of $90 per hour that is spent creating, writing, and delivering the documentation. Fees for documentation may be waived at the discretion of the counselor and the practice. Insurance plans do not provide coverage for these fees. Some EAPs prohibit counselors from providing reports to clients.  We are not able to honor every request for documentation or reports.  


Insurance and EAP

At this time, Radzom Counseling is a participating provider for the following EAP and health plans (please note that not all providers within the practice accept the same insurance plans):

  • Aetna
  • Beacon / Value Options (insurance plans; not generally for EAP)
  • Blue Cross/Blue Shield
  • Chestnut Global Partners
  • Cigna
  • E4 Health EAP
  • HealthLink
  • Magellan
  • MHNet (behavioral health provider for Coventry)
  • PAS (Personal Assistance Services)
  • TriCare (most plans)
  • United Behavioral Health (United Health Care / OptumHealth)

For clients with other insurance plans, the practice is frequently able to provide the documentation that your insurance company requires for reimbursement of out-of-network services rendered. 


Cancellation Policy

It is understandable that appointments need to be canceled and rescheduled on occasion. It is required that you give at least 24 hours advance notice when canceling an appointment. This is because the practice needs time to be able to make the appointment time available to other individuals. The practice reserves the right to charge $45.00 for sessions that are canceled without 24 hours of notice.